Privacy Policy

1. Introduction

Welcome to DiskoGraph Pvt Ltd. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our music streaming platform, website, and mobile applications (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Create or update your account (name, email, phone number, password)
• Subscribe to premium services (billing and payment details)
• Contact customer support
• Participate in surveys, contests, or feedback forms
• Create or share playlists and interact with social features

2.2 Automatically Collected Information

When you use our Services, we automatically collect:

• Usage Data: Songs played, playlists created, search queries, listening duration, and interaction patterns
• Device Information: Device type, operating system, unique device identifiers, IP address, browser type
• Location Data: Approximate location based on IP address (for regional content and fraud prevention)
• Cookies and Tracking: Cookies, web beacons, and similar technologies to enhance user experience and analytics

3. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our Services
• Personalize your experience with tailored recommendations and playlists
• Process payments and manage subscriptions
• Send service updates, security alerts, and support messages
• Analyze usage trends and improve platform performance
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers: Trusted partners who help us operate our platform (e.g., cloud hosting, payment processors, analytics providers)
• Licensors and Rights Holders: To report usage for royalty calculations (anonymized where possible)
• Legal Authorities: When required by law, court order, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability testing
• Employee training on data protection

6. Your Privacy Choices

6.1 Account Data

You can access, update, or delete your account information at any time via your profile settings.

6.2 Marketing Communications

You may opt out of promotional emails by clicking "Unsubscribe" in any message or adjusting your notification preferences.

6.3 Cookies

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit some features.

6.4 Data Deletion

Request deletion of your account and associated data by contacting support. We will retain necessary data for legal or operational reasons as required.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it immediately.

8. International Data Transfers

Your data may be processed and stored in India or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for cross-border data transfers in compliance with applicable laws.

9. Third-Party Links and Services

Our platform may contain links to third-party sites or integrations (e.g., social media login). We are not responsible for their privacy practices. We encourage you to review their policies before interacting.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or in-app notification. Your continued use of our Services after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions, requests, or concerns, please contact our Data Protection Team:

• Email: privacy@diskograph.com
• Website: https://diskograph.com/privacy
• Address: DiskoGraph Pvt Ltd, Data Protection Office, Mumbai, Maharashtra, India

We respond to all privacy inquiries within 30 days.